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All about MTN
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Our reporting suite
Navigating this report
About this report
Who we are and where we come from
Where we are going
Where we operate and how we perform
Views from our Chairman
Q&A with the President and CEO
Our market context
Investment case – a compelling African growth story
Creating and preserving value through our business model
Our outlook

How we create value
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Material matters impacting value creation
Social, Ethics and Sustainability Committee Chair’s review
Stakeholders with whom we partner to create value
Risk Management and Compliance Committee Chair’s review
How we manage risk
Top risks to value creation
Strategic and financial review
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Q&A with the CFO
Key financial tables
Operational performance summary
Audit Committee Chair’s review
Finance and Investment Committee Chair’s review
Our Ambition 2025 strategy
Our strategic performance dashboard
Our strategic performance

Governance and remuneration
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Directors Affairs and Governance Committee Chair’s review
Governance in support of value creation
Our Board of Directors
How the Board transformed our values into actions
Our Executive Committee
Remuneration Report
Independent assurance practitioner’s limited assurance report
Glossary
Administration

Our outlook

MTN’s resilient business model positions us for accelerated growth and relevance in the run-up to 2025 and beyond. Here, we provide our views on our operating context over the short to medium term.

Macro-environment
Key macro challenges

Elevated inflation

Forex volatility and availability

Regulatory

Geopolitics

Geopolitics

Inflation continues to put upward pressure on operating costs, however our EEP, network investments and commercial strategies are helping to limit the negative impact on earnings. In the period ahead, adjustments to pricing for voice and data services will be necessary to offset rising network costs. Approval from regulatory authorities in multiple markets will be needed for these changes to take effect and enable us to deliver on our medium-term guidance.

Encouragingly, inflation started to trend lower in key markets such as South Africa, Ghana and Uganda.

Forex availability and paucity particularly in Nigeria, has had an adverse impact on the cost of capex.

MTN Nigeria is focused on margin recovery and improving its financial position following the recent devaluation of the naira. Engagements with regulatory authorities on much-needed tariff increases for the industry remain ongoing and a priority, and there is comprehensive work in progress to reduce and mitigate the foreign exchange exposures impacting tower operating costs particularly. A key priority for the year ahead will be to strengthen the MTN Nigeria margins and balance sheet resilience, including resolving for the longer term the negative equity position reported as at end of FY 2023.

In South Africa, we are monitoring the proposed amendments to the Electronic Communications Act in relation to spectrum, roaming, MVNOs, rapid deployment of infrastructure, facilities access and competition assessments. We are also monitoring developments regarding the next round of spectrum auctions. NIN-SIM registration regulations in the market in Nigeria and Ghana present ST headwind to subscriber base development, however will result in a more robust subscriber registration framework in the MT and LT.

The geopolitical environment continues to be relatively uncertain, both at a global level and in some of the regions we operate in. General elections in six of our key markets and globally present some uncertainty regarding the policy outlook and implementation. MTN Sudan continues to trade in a particularly challenging context, given the ongoing conflict in the country. The ongoing efforts in our localisation programmes - particularly Ghana and Uganda - is key to our agenda to create shared value in our markets as well as our broader asset realisation programme. In 2024, we will continue the work to meet our localisation targets in key markets.

Medium-term guidance framework

Confirming our medium-term guidance

Key performance indicators (KPIs)

Service revenue growth

Holdco leverage

Asset realisation

Adjusted ROE

medium-term-guidance
Target

Group: at least mid-teens growth

South Africa: mid single-digit growth

Nigeria: at least 20% growth

Fintech: high – 20% to low – 30%

≤1.5x, faster non-rand deleveraging

>R25bn

Improvement towards 25%

While some short-term uncertainties remain, we see attractive medium and long-term prospects for our business, and we remain focused on the execution of our strategy to deliver on our medium-term targets. We provide outlook information throughout this report, particularly in: