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All about MTN
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Our reporting suite
Navigating this report
About this report
Who we are and where we come from
Where we are going
Where we operate and how we perform
Views from our Chairman
Q&A with the President and CEO
Our market context
Investment case – a compelling African growth story
Creating and preserving value through our business model
Our outlook

How we create value
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Material matters impacting value creation
Social, Ethics and Sustainability Committee Chair’s review
Stakeholders with whom we partner to create value
Risk Management and Compliance Committee Chair’s review
How we manage risk
Top risks to value creation
Strategic and financial review
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Q&A with the CFO
Key financial tables
Operational performance summary
Audit Committee Chair’s review
Finance and Investment Committee Chair’s review
Our Ambition 2025 strategy
Our strategic performance dashboard
Our strategic performance

Governance and remuneration
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Directors Affairs and Governance Committee Chair’s review
Governance in support of value creation
Our Board of Directors
How the Board transformed our values into actions
Our Executive Committee
Remuneration Report
Independent assurance practitioner’s limited assurance report
Glossary
Administration

Social, Ethics and Sustainability Committee Chair's review

"MTN sustained our efforts to harness the power of digital technologies responsibly, striving to ensure that our actions contribute positively towards social progress, environmental sustainability and sound corporate governance within the evolving complexities of sustainability and geopolitics in the modern world."

Key features of 2023

  • Made significant progress against ESG KPI Index. Achieved improved Sustainalytics score of 22.2 and Carbon Disclosure Project score of B (previously C).
  • Advanced work to achieve Net Zero emissions by 2040, reporting a 13.1% absolute reduction in Scope 1 and 2 emissions, which exceeded our 2023 target of 7.5% (excluding MTN South Africa).
  • Remained committed to diversity and inclusion: women represented 40% of our workforce, nearing our 2030 target of 50%.
  • Extended financial inclusion, achieving broadband coverage to 89.2%, closer to our 2025 target of 95%.
  • Continued to create and protect value for our stakeholders, achieving 79.5% Reputation Index Survey score.
  • Spent more than R220 million in CSI across host nations; advanced our digital skills for digital jobs efforts, launching the MTN Skills Academy in eight markets.
  • Maintained for the third year running a Level 1 B-BBEE rating for MTN Group and MTN South Africa, the latter launching a special programme to increase procurement spend with local suppliers.
  • Continued to embed ethical culture, having achieved 79 on the Ethisphere Group Ethical Culture Quotient^ score, compared to Global Benchmark Quotient of 85.
  • Recommended for Board approval a refresh of MTN's values, which specifically included 'Act with Inclusion', empowering everyone and underscoring the power of diversity.

^World's Most Ethical Companies assessment process.

For more details of the committee's work during the year, see the SR



Key focus areas for 2024

Maintain a deliberate focus on addressing Scope 1, 2 and 3 emissions, while actively monitoring portfolio shifts as part our Net Zero efforts.

Continue to advance our gender-equality agenda by accelerating the hiring of women and ensuring representation across various leadership and specialisation categories.

Expand our partnership base and business models to accelerate our broadband coverage efforts.

Replicate and scale our digital skills for digital jobs agenda through our MTN Skills Academy and broader information and communication technologies (ICT) ecosystem-based approach.

Retain Level 1 B-BBEE status and expand on our enterprise and supplier development programme.

Persist in our efforts to address matters that are material to our stakeholders.

Continue incremental reputation improvements by addressing stakeholder needs.

Entrench and enhance ethical culture efforts and ensure closer alignment between ethics and risk.

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Chairman
Nkululeko Sowazi
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  Meetings
Members
Nkululeko Sowazi 4/4
Khotso Mokhele 4/4
Nicky Newton-King 4/4
Stan Miller 4/4
Lamido Sanusi 4/4

All members are independent non-executive directors.

By invitation: Group President and CEO, Group Chief Sustainability and Corporate Affairs Officer, Group Chief Human Resources Officer, Group Chief Risk Officer and Group Chief Legal and Regulatory Officer.