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All about MTN
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Welcome to our 2025 Integrated Report
Our reporting suite
Our approach to integrated thinking and value creation
Our approach to materiality
About this report
An overview of MTN Group
Where we operate and how we perform
Views from our Chairman
Q&A with the Group President and CEO
Q&A with the Group CFO
Key financial tables
Our market context
Operational performance summary
Our outlook
Investment case – Transforming Africa's growth potential

How we create and preserve value
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Creating and preserving value through our business model
Outcomes and trade-offs
Material matters impacting value creation
Social, Ethics and Sustainability Committee Chair's review
Stakeholders with whom we partner to create value
Audit Committee Chair’s review
Risk Management and Compliance Committee Chair’s review
How we manage risk
Top risks to value creation
Delivering value through our strategy
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Finance and Investment Committee Chair’s review
Our Ambition 2030 strategy
Meaningful value delivered by Ambition 2025
Our strategic performance dashboard
Connectivity
Fintech
Digital infrastructure
Create shared value

Governance and remuneration
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Directors' Affairs and Governance Committee Chair’s review
Governance in support of value creation
Our Board of Directors
Governance in support of value creation
Our Executive Committee
Human Capital and Remuneration Committee Chair's review
Remuneration Report summary
Definitions for assured non-financial data
Independent assurance practitioner’s limited assurance report
Glossary
Administration
How we create and preserve value

Creating and preserving value through our business model

icon-parttern icon-parttern

We create and sustain value by developing and delivering a diverse portfolio of innovative services. In doing so, we draw on a broad set of resources and relationships – the six capitals – which provide the essential inputs for executing our strategy, contributing to selected SDGs and generating value for our stakeholders. Our capital‑allocation decisions consider the availability of each capital, the inherent trade‑offs between them and opportunities to maximise positive impacts. As we transform these capitals through our activities, we strive to ensure that growth is inclusive, responsible and sustainable.

Inputs

Natural icon natural capital
Electricity consumption – Total (Scope 1 & Scope 2)
Electricity (GJ) 458 513 376 2024: 440 305 473
Diesel (L) 47 341 441 2024: 59 141 504
Other 28 169 2024: 117 491
^ Includes petrol and natural gas.
Financial icon natural capital
Market cap (Rbn) 310 2024: 173
Holdco debt (Rbn) 32.9 2024: 35.5
Interest received (Rbn) 3.1 2024: 2.4
Intellectual icon natural capital
  • Strong established brand.
  • Skilled, experienced and diverse Board members and employees.
  • Partnerships and JVs.
Human icon natural capital
Number of employees 14 970 2024: 14 461
Contractors and temporary employees (%) 10 2024: 11
Investment in employees (Rm) 327 2024: 272
Manufactured icon natural capital
Value of property, plant equipment (Rbn) 122.3 2024: 109.7
Capex (IFRS 16) (Rbn) 51.0 2024: 53.3
Number of smartphones (m) 202.9 2024: 141.2
Social icon natural capital
  • Improved relationships with regulators, customers, trade unions, employees, communities and civil society.
  • Ongoing interactions with government and tax authorities.
  • Regular engagement with shareholders and the investor community.
  • 307.2m subscribers in 16 markets.

Our core business and what differentiates us

Our five-step business model is informed by our purpose, strategy and values.
It is underpinned by our governance.
1
We secure access to spectrum, licences and technologies based on a disciplined capital allocation framework.
2
We attract, develop and retain the best talent and future skills, which we combine with the resources in step 1 to create, build and operate platforms of choice for consumers, homes and businesses.
3
We scale our connectivity, fintech and digital infrastructure platforms to extend digital and financial inclusion, creating shared value.
4
This is achieved through the sale and distribution of our differentiated products and services, which provide the leading customer experience leveraging AI for growth.
5
We provide leading digital solutions for Africa's progress, leveraging the most valuable African brand.

Outputs

Value delivered through operational Outputs through our products and services

icon natural capital
Connectivity Delivering reliable mobile and fixed network access that drives digital participation across our markets.
icon natural capital
Fintech Expands financial inclusion by offering mobile money, payments, and financial services that enable seamless transactions.
icon natural capital
Digital infrastructure This underpins Africa's digital future, providing the high-capacity networks, platforms and technology assets that support data growth, cloud services and enterprise digitalisation.
See An overview of MTN Group for an overview of our products and services.

Key outcomes

        2025 2024     Capital   
  icon Committed to 50% absolute average reduction in emissions by 2030 (science-based target)        
            icon
icons icon   Carbon emissions – Scope 1(tCO2e) 144 617+ 160 773^    
  Carbon emissions – Scope 2 (tCO2e) 281 933@ 265 621^    
icon   Carbon emissions – Scope 3 (tCO2e) 933 553$ 1 023 145^    
icon   Serialised e-waste recycled (tonnes) 1 092 1 272    
  icon
icons icon   EBITDA (Rbn) 98.5 60.1    
icon   Profit after tax (PAT) (Rbn) 27.4 (11.2)    
icon   Adjusted headline earnings per share (cents) 1 359 816    
icon   Holdco leverage (x is value eroded in Holdco or preserved) 1.3x 1.4    
icon   Cash generated from operating activities (Rbn) 77.9 46.8    
icon   Return on equity (%) 25.6 18.8    
  Dividend (cps) 500 345     icon
               
  icon   Brand value (Rbn) 50.9 50.7    
 
icon icon   Staff costs (Rbn) 16.7 14.1     icon
  Voluntary staff turnover (%) 4.0 5.5    
icon   Employee sustainable engagement score (%) LA 85 86    
  Total time spent on employee development (total hours) 2 018 716 2 004 478    
equals   Value created for Female representation (%) 45 43    
 
icons   2G sites rolled out 3 058 1 727     icon
  3G sites rolled out 3 499 1 528    
  4G sites rolled out 4 453 2 034    
  5G sites rolled out 1 001 910    
icon   Network Net Promoter Score (NPS) (#1 in markets) (%) 12 9    
icon   Depreciation (Rbn) 21.1 29.7    
 
icons     NPS LA (%)         icon
icon   South Africa 51 47    
icon   Nigeria 34 46    
icon   Other key markets# 37 40    
  MoMo active subscribers (m) 69.5 63.1    
  CSI spend (Rm) 269 208    
  B-BBEE status MTN Group and MTN South Africa Level 1 Level 1    
icon   Calls to whistle-blower hotline+ LA 143 162    
  Total tax contribution (Rbn) LA 61.1 52.7    
  Economic value added (Rbn) 150 155    
             
  Value created Value eroded Value preserved
 

 

^ Restated to reflect prior-year adjustments and changes to business structure, in line with GHG Protocol. Excludes divested operations; includes platform businesses.
+ This figure excludes incidents reported via walk-ins, email, management concerns and internal audits.
# Includes Cameroon, Côte d’Ivoire, Iran and Uganda.
+ Carbon emissions – Scope 1 (tCO2e) - MTN South Africa (20 304 tCO2e), MTN Uganda (5 976 tCO2e), MTN Ghana (6 279 tCO2e), and MTN Congo-Brazzaville (10 634.20 tCO2e). LA
@ Carbon emissions – Scope 2 (tCO2e) - MTN South Africa (168 033 tCO2e), MTN Uganda (594 tCO2e), MTN Ghana (9 510 tCO2e), and MTN Congo-Brazzaville (2 683.45 tCO2e). LA
$ Carbon emissions – Scope 3 (category 3) (tCO2e) - MTN South Africa (24 642 tCO2e), MTN Uganda (4 451 tCO2e), MTN Ghana (6 884 tCO2e), and MTN Congo-Brazzaville (5 539.16 tCO2e). LA