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All about MTN
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Welcome to our 2025 Integrated Report
Our reporting suite
Our approach to integrated thinking and value creation
Our approach to materiality
About this report
An overview of MTN Group
Where we operate and how we perform
Views from our Chairman
Q&A with the Group President and CEO
Q&A with the Group CFO
Key financial tables
Our market context
Operational performance summary
Our outlook
Investment case – Transforming Africa's growth potential

How we create and preserve value
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Creating and preserving value through our business model
Outcomes and trade-offs
Material matters impacting value creation
Social, Ethics and Sustainability Committee Chair's review
Stakeholders with whom we partner to create value
Audit Committee Chair’s review
Risk Management and Compliance Committee Chair’s review
How we manage risk
Top risks to value creation
Delivering value through our strategy
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Finance and Investment Committee Chair’s review
Our Ambition 2030 strategy
Meaningful value delivered by Ambition 2025
Our strategic performance dashboard
Connectivity
Fintech
Digital infrastructure
Create shared value

Governance and remuneration
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Directors' Affairs and Governance Committee Chair’s review
Governance in support of value creation
Our Board of Directors
Governance in support of value creation
Our Executive Committee
Human Capital and Remuneration Committee Chair's review
Remuneration Report summary
Definitions for assured non-financial data
Independent assurance practitioner’s limited assurance report
Glossary
Administration
Governance and remuneration

Governance in support of value creation

Our commitment to ethical and effective leadership

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MTN Group operates within a dynamic Pan-African context where robust governance plays a crucial role in achieving strategic priorities and meeting stakeholder expectations. King V introduces into corporate governance the concept of Ubuntu, which means “I am because we are”. This is closely aligned with MTN’s purpose. Ubuntu has for many years guided MTN’s principles of interconnectedness, respect, and inclusivity. Accordingly, formally integrating the concept further reinforces ethical leadership and inclusiveness at MTN, supporting the company’s values and governance frameworks to promote sustainable long-term value creation.

Our refreshed governance philosophy

Build confidence

Build confidence both internally and externally in the effectiveness and integrity of governance structures.

Enable speed

Enable speed and agility across the Platforms in order for MTN to remain competitive and relevant across the respective markets.

 

Foster trust and inclusivity

Establish governance processes that foster trust both bottom up and top down across the MTN Group through effective and inclusive governance practices.

Enhance transparency

Enhance transparency by implementing clear communication channels, ensuring timely and accurate information about key issues, decisions and ongoing initiatives.

Board structure and composition

MTN’s Board is comprised of experienced, independent non-executive directors who bring a wide range of skills, expertise, and diverse perspectives. This diversity is fundamental to providing oversight and strategic guidance for the Group.

The Board Charter establishes a clear governance structure and decision-making framework, ensuring that no single director holds unfettered power. It clearly defines responsibilities and promotes balanced leadership. Additionally, roles of the Group President and CEO and the Chairman are intentionally separated to further ensure an effective distribution of authority and balance of power.

In the absence of the Chairman, our Lead Independent Director leads the Board. Where necessary, he leads discussions and decision-making by the Board on matters where the Chairman has a conflict of interest.

Board diversity

The Board conducts appointment processes with careful attention to all facets of diversity, including the intentional selection of individuals representing varied racial and cultural backgrounds, nationalities, age ranges, skills, knowlege and experience. Furthermore, we prioritise balancing dynamic leadership and new perspectives with the extensive expertise and institutional knowledge contributed by experienced directors. In 2025, our efforts remained focused on identifying directors whose competencies are closely aligned with MTN’s strategy and long-term ambition.

As part of our ongoing commitment to diversity, we progressively embed diversity and transformation imperatives throughout our Opcos, aiming to make diversity an integral and pervasive aspect across the boards of the Opcos.

Here we provide the structure of our Board and Exco committees:

The Digital and Technology Committee will be effective from 2026

^ The Digital and Technology Committee will be effective from 2026.

Board strategic oversight

The Board continually reviews the strategy for relevance and appropriateness. This includes a special annual strategy session.

It is supported by the Strategy Execution Committee in reviewing strategy and ensuring management is held accountable for delivering Ambition 2030.

The committee is established as an ad hoc committee of the Board of Directors of MTN Group Limited. Its primary mandate is to support the Board by:

  • Overseeing the implementation of the company’s strategy and business model, ensuring alignment with the Group’s overall strategic direction and the effective execution of the Group Strategy programme.
  • Monitoring performance against the strategy, particularly focusing on key performance indicators (KPIs) related to value creation across economic, social, and environmental dimensions.
  • Ensuring that integrated thinking is incorporated into both the formulation and execution of strategy.
  • Identifying, considering, and monitoring risks that could affect strategy execution or impact the company.
  • Providing guidance and advice regarding the Group strategy to the Group President and CEO.

All Board members have a standing invitation to the committee.

Members Attendance
  Scheduled
Mcebisi Jonas 3/3
Sindi Mabaso-Koyana^ 2/2
Stan Miller 3/3
Vincent Rague 2/3

^ Stepped down from the committee during the year.

Our decision-making framework

The Board has implemented a Delegation of Authority as a Group Decision‑Making Framework (DMF) to support oversight and efficiency.

The DMF clearly defines responsibilities, differentiating between Board reserved matters, committee mandates, and those delegated to executive management through the Group President and CEO.

The Board continues to monitor the DMF's effectiveness.

Board induction and continous development

In alignment with the King V principles, the induction and ongoing development of the MTN Board are designed to ensure directors are equipped with the necessary knowledge, skills, and values to fulfill their roles effectively. The induction process not only familiarises new board members with MTN's business operations, strategic objectives, and governance practices, but also emphasises ethical leadership.

Continuous board development is prioritised and conducted annually , with regular training and updates on regulatory changes, industry trends, and best practices in governance.

Annual Board evaluations

Annual Board evaluations ensure alignment with MTN, promoting continuous improvement in oversight and strategic guidance.

Group Company Secretariat

The Group Company Secretariat is responsible for delivering independent and highly competent governance advisory services to the Board and the wider organisation. In 2025, this function was led by Thobeka Sishuba-Bonoyi. The Board was satisified that she had the necessary competence, qualifications and experience to fulfil her duties.

In March 2026, she stepped down from her position as Group Company Secretary. To ensure continuity and stability Lucy Mokoka has been appointed as Acting Group Company Secretary. The Board fully supports her, noting that her competence, qualifications, and experience are well suited for the role during the interim period in which the company is undertaking a process to appoint a permanent successor.

 

Board structure and diversity

The Directors' Affairs and Governance Committee assisted by the Group Company Secretary oversee transparent appointment procedures. A fit and proper assessment was conducted on all the directors including those directors being re-elected as result of rotation as part of our policy. The Board satisfied itself with the appropriateness and suitability of the directors. The Board is satisfied with the outcomes of the "fit and proper assessment".

Board appointments and resignations in 2025

In 2025, the Board strengthened its leadership by appointing Sandile Gwala as an independent non-executive director from 1 January.

This appointment reflected the Board's commitment to maintaining a diverse range of expertise and perspectives.

Shaygan Kheradpir, who had served for more than nine years, retired effective 31 March 2025.

Developments in early 2026

During the first quarter of 2026, the Board underwent several significant changes in its composition. Effective from 31 March 2026, five new independent non-executive directors were appointed: Herman Bosman, Advocate Ouma Rasethaba, Stephane Richard, Ignatius Sehoole, and Saf Yeboah-Amankwah. Each of these individuals brings a wealth of experience and capabilities.

In addition to the new appointments, the Board will bid farewell to two longstanding members. Nkululeko Sowazi and Stan Miller are scheduled to retire and will officially step down from their positions at the upcoming Annual General Meeting in May 2026. Their departures mark a significant milestone and reflect the ongoing evolution.

Our Board composition

Pursuant to the Board's policy on diversity, our Board is composed of individuals with diverse backgrounds, perspectives and expertise.

This mix ensures well-informed, inclusive guidance and affirms MTN's commitment to diversity.

Independence

17
Independent non-executive directors
2
Executive
directors

Nationality

Target: an appropriate mix

13
South
Africans
6
Other
Nationalities

Gender

Target: at least four women

13
Men
6
Women

Race

Target: 50% historically disadvantaged individuals

17
Black
5
White

Tenure

Target: an appropriate mix

5
0-1 years
2
1-3 years
5
3-6 years
5
7-9 years
2
9+ years

If a director's tenure is more than nine years, MTN reviews the appropriateness of this every year and presents the director for re-election by shareholders at the AGM.

Age

Target: an appropriate mix

5
50-59 years
12
60-69 years
2
70+ years

Skills

We are confident in the broad experience and expertise of the Board. Among others, the Board's skills include:

  • Technology
  • Telecoms
  • Finance
  • Strategy
  • Legal and regulatory
  • Leadership
  • Human resources
  • Transformation
  • Fintech




Board prioritisation in 2025

Evolving the Group's strategy was a key agenda item for the board and it approved the new Ambition 2030 Strategy.

Approved a targeted succession plan to address anticipated retirements and evolving skill requirements.

Enhanced subsidiary oversight and alignment via comprehensive Board evaluations and focused alignment forums.

Oversaw the effective delivery of the company's growth strategy and Ambition 2025 objectives.

Reviewed geopolitical and macroeconomic developments.

Reviewed digital transformation focusing on modernising infrastructure, improving cybersecurity, automating processes, and integrating AI into business operations, considering the ethical and regulatory aspects.

Considered strategic initiatives and projects.

Approved the funding structure.

Reviewed key litigation matters.

Approved the budget and business plans.

Merger and acquisition initiatives

Oversaw the finalisation of the unwind of MTN Zakhele Futhi

Board goals for 2026

Focus area

Strategy execution excellence
Risk mitigation
Board composition, diversity and succession planning
Governance model
AI and digital governance
Shareholder and stakeholder governance
Culture and ethics
ESG integration

Key initiative

Strengthen Board oversight of strategy execution by ensuring monitoring, timely interventions, and alignment with organisational objectives.
The Board will continue to conduct thorough risk deep dives on critical issues to ensure comprehensive oversight of the Company's principal risks.
  • Monitor the evolving geopolitical landscape and assess the company's preparedness.
  • Evaluate geo-technology risks and address supply chain concentration vulnerabilities.
Improve Board composition by enhancing diversity and implementing rigorous succession planning to ensure continuity and effective governance.
Enhance the governance model, framework, and architecture to improve decisionmaking, alignment and agility, enabling the Board to respond effectively to emerging risks and opportunities.
Build Board capability to oversee digital transformation, AI and data governance risks, and embed cyber resilience as a core governance priority through regular training and scenario planning.
Deepen transparent and consistent stakeholder engagement, particularly with shareholders on ESG and remuneration matters, by establishing clear communication channels and regular reporting.
Enhance culture and ensure the tone at the top reinforces ethical leadership and company values by promoting open dialogue, regular assessments and visible ethical behaviour from leadership.
Strengthen integration of ESG metrics into performance oversight and disclosures, ensuring ESG is embedded in Board deliberations and reporting processes alongside financial and operational goals.

Committee highlights

Overviews of each of the committee activities are set out on pages Social, Ethics and Sustainability Committee Chair's review, Audit Committee Chair's review, Risk Management and Compliance Committee Chair's review, Finance and Investment Committee Chair's review, Directors Affairs and Governance Committee Chair's review and Human Capital and Remuneration Committee Chair's review.

The Board is satisfied that its committees have fulfilled their duties and contributed to MTN’s success. Evidence of committee effectiveness was provided through approved minutes, assessment reports, and director and stakeholder feedback.

Board committees play a vital role in supporting effective governance, each mapped to Ubuntu elements to reinforce ethical leadership and inclusiveness:

Committee

Audit

Risk and compliance

Social and ethics/ sustainability

Human capital and remuneration

Directors’ Affairs and governance

Ubuntu philosophy

Collective accountability, safe guarding and transparency

Shared vigilance, ethical conduct

Community, dignity, fairness and ethics

Equity, recognition and people centric

Diversity, inclusiveness and participation

Governance impact

Ensures robust financial reporting and accountability; strengthens transparency and trust

Promotes proactive risk mitigation

Fosters a culture of fairness and respect; advances ESG integration and ethical conduct

Supports fairness in reward structures; aligns incentives with long-term goals and stakeholder interests

Strengthens Board diversity and inclusiveness; ensures effective governance practices

Recent initiatives

Enhanced risk management protocols; regular review of audit findings and financial disclosures

Scenario planning for emerging risks; cyber resilience embedded as a governance priority

Reviewed CSI Initiatives, approved an MTN Group Foundation and monitored controversies and reputation related matters.

Engagement on remuneration policy; responded to shareholder recommendations and regulatory changes

Regular Board assessments; transparent appointment processes and governance roadshows

Engaging with stakeholders

30th Annual General Meeting

In 2025, MTN held a virtual AGM with full remote participation. We encouraged shareholders to submit questions prior to meetings for considered responses. They could also engage directly during the AGM as MTN had committed to answering all queries

Governance roadshows

Annual governance roadshows facilitate direct dialogue with shareholders, covering AGM notices and broader governance topics. In 2025, Chairman Mcebisi Jonas and lead independent director Khotso Mokhele led constructive discussions. While most of the concerns centred on remuneration governance, all matters were considered by the relevant committees designated by the Board.

Remuneration governance

After the AGM, when the non-binding advisory votes on remuneration implementation failed to pass the required thresholds, MTN convened a meeting with dissenting shareholders. This was led by the Human Capital & Remuneration Committee Chairman.

During the meeting, participants discussed key aspects with a focus on transparency and responsiveness to shareholder feedback. The dialogue proved extremely helpful, providing valuable insights and outlining practical steps to improve the remuneration report. More information on how the concerns have been addressed is set out in the REM.

Should over 25% vote against the remuneration policy or Implementation Report in the upcoming AGM in May 2026, MTN will initiate sessions with dissenting shareholders to understand concerns and seek common ground.

Subsidiary governance

Subsidiary governance continues to be central to our Board’s agenda, with a strong emphasis on enhancing alignment and fostering a shared vision across the MTN Group.

As the parent company, MTN Group is committed to exercising appropriate governance oversight of its subsidiaries. This must be achieved without infringing upon the independence or the local legal and governance duties of each subsidiary.

Our Group governance framework is currently being redesigned to enable effective oversight of relevant subsidiaries and to establish clear governance standards applicable across the Group. At the same time, this approach empowers each platform to independently “run and transform” within its respective domain.

To promote alignment and knowledge sharing, we have introduced and embedded several key forums, most notably the Chairmen’s Forum. This forum, led by the Group Chairman, serves as a collaborative platform bringing together all subsidiary chairs for joint discussion and strategic coordination.

In 2025, the DAGCO undertook a thorough review of governance across the Group’s significant operating subsidiaries. Additionally, we continue to invest in the development of our leadership through an annual training programme tailored for subsidiary boards and MTN representatives. The 2025 programme also included directors from the MTN Foundations, further reinforcing a consistent culture of good governance throughout the organisation.

Directors’ dealings and insider trading policy

The Share Dealing and Insider Trading Policy establishes a comprehensive framework governing all transactions undertaken by directors and employees. This policy is designed to ensure that every deal complies rigorously with the JSE Listings Requirements and the provisions of the Financial Markets Act.

During the period under review, an incident occurred in which a director inadvertently traded during a closed period. This matter was promptly reported to the JSE in accordance with regulatory requirements. In response, MTN has taken significant steps to reinforce awareness of the policy and disclosure protocols among directors and employees.

Conflict of interest

Conflict of interest is recognised as a fundamental aspect of ethical conduct within MTN. Directors and employees are required to declare their interests on an annual basis.

In late 2025, MTN initiated a pilot of a new Declaration of Interest (DOI) system designed to enhance accessibility and streamline the process for submitting declarations. This system is scheduled for broader rollout throughout 2026, ensuring greater ease for all stakeholders in complying with disclosure requirements.

Additionally, MTN has reinforced awareness of conflict of interest policies through a targeted campaign that engaged all employees across its markets. This initiative was aimed at emphasising the importance of ethical behaviour and ensuring comprehensive understanding of declaration procedures among the workforce.

MTN ethics, values and conduct passport

The MTN’s Values Conduct Passport outlines MTN’s commitment to ethical behaviour. It sets clear standards and expectations for integrity, professionalism, and compliance with laws and company policies. The document also details the role of the dedicated Ethics Office in promoting ethical conduct through training, awareness campaigns, and providing resources like a helpdesk and whistleblowing line to support and advise on ethical issues.

Combined assurance model

MTN employs a combined assurance model, drawing on management, control functions, internal and external audit, and subsidiary Board committees. The Group Audit Committee oversees implementation, with multiple lines of defence providing independent assurance to Group Exco and the Board.

Data privacy

MTN is committed to safeguarding personal information. The Data Privacy and Protection Policy governs collection, processing, and protection of stakeholder data, ensuring compliance and respect for all data subjects.

Gifts, hospitality and entertainment

MTN enforces a strict “No-Gifts” policy, with exceptions for limited-value corporate branded items.

All gifts are declared and registered in accordance with the Gifts, Hospitality and Entertainment Policy.